Customer Support Agent - Tallinn, Harjumaa
Ainult registreeritud liikmetele Tallinn, Harjumaa, Eesti
1 kuu tagasi
* See palgavahemik on beBee hinnanguline.
Job summary
We are looking for a Customer Support Agent to provide personalized assistance across our online services, including online casino and fintech products. The successful candidate will be the primary contact for customers worldwide, delivering exceptional customer experiences through live chat, social media, email, voice channels, and occasionally in person.
Responsibilities
- Be the main point of contact for VIP guests, ensuring their needs are met quickly and with care.
- Troubleshoot login, connectivity, and other online service issues.
- Guide guests on account management, security, and gaming features.
- Partner with teams across gaming, finance, compliance, and hospitality to deliver seamless experiences.
Qualifications
- Excellent communication and interpersonal skills, with a professional and polished manner.
- Previous experience in customer support, ideally in online gaming or digital services.
- Fluent in English and Estonian (other languages are a bonus).
Töö kirjeldus
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