Tribe Lead in Customer Data and Digital Enablers Tribe - Tallinn, Harjumaa

Job summary

As the Tribe Lead, you will be responsible for leading a cross-functional team of talented business and software development professionals, fostering a collaborative agile culture, and ensuring the successful delivery of the best-in-class customer lifecycle management experience as well as human-assisted customer servicing solutions in SEB Baltic banks.

Responsibilities

• Being accountable for the overall vision and the strategy of Tribe and for Tribe deliveries.
• Facilitating, supporting and motivating Tribe members.
• Balancing Tribe budget, structure, competences with Tribe roadmap.
• Accountable for adoption of SEB development processes and sound risk management practices in the Tribe.
• Coaching and supporting Tribe Leadership team members.
• Striving for building high-performing teams and keeping sustainable pace.

Qualifications

• Proven leadership experience within a IT Development organization.
• Excellent leadership skills, ability to coach, train and motivate others.
• Ability to interact successfully with all levels of the organization.
• Fair understanding of Agile.
• Strong sense of ownership and responsibility.
• Strategic thinking.
• Willingness and ability to work in multi-cultural environment and travel in case of need.
• Proficient in spoken and written English.

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